Privacy Policy

Effective Date: January 2026

At Wellton Fields Tour & Wellness, we're passionate about protecting your privacy. Your trust matters deeply to us, and we're committed to safeguarding every piece of information you share. This Privacy Policy explains exactly how we collect, use, protect, and respect your personal data when you visit tourdefields.com or use our wellness services.

We believe transparency builds trust. That's why we've created this straightforward guide to our privacy practices. Read on to understand your rights and how we honor them.

Information We Collect

We're committed to collecting only what we need to deliver exceptional wellness experiences. Here's what we gather and why it matters:

Personal Information You Provide

When you engage with Wellton Fields Tour & Wellness, you may share:

Contact Details: Your name, email address, phone number, and mailing address when you book tours, sign up for wellness programs, or reach out to us
Account Information: Username, password, and preferences when you create a member account
Payment Data: Billing information and transaction details for tour bookings and wellness service purchases
Health Information: Relevant wellness goals, dietary restrictions, physical limitations, or medical considerations you choose to share for personalized service delivery
Communication Records: Messages, feedback, reviews, and correspondence you send us
Event Registration: Details you provide when signing up for workshops, retreats, or wellness events

Information We Collect Automatically

Your digital footprint helps us improve your experience:

Device Information: IP address, browser type, operating system, and device identifiers
Usage Data: Pages visited, time spent on our site, navigation patterns, and feature interactions
Location Data: General geographic location based on IP address to customize tour recommendations
Cookies and Tracking: Data collected through cookies, web beacons, and similar technologies

Information from Third Parties

We may receive data from:

Social media platforms when you connect your accounts
Payment processors confirming transaction completion
Marketing partners helping us reach wellness enthusiasts
Analytics providers offering insights into user behavior

How We Use Your Information

Every piece of data serves a purpose. We're passionate about using your information to enhance your wellness journey:

Service Delivery

Process and confirm your tour bookings and wellness program registrations
Deliver personalized wellness recommendations based on your goals and preferences
Coordinate field tours, retreats, and wellness events you've signed up for
Provide customer support and respond to your inquiries promptly
Send booking confirmations, reminders, and important updates about your scheduled activities

Improvement and Personalization

Analyze usage patterns to enhance website functionality and user experience
Develop new wellness programs and tour experiences based on customer interests
Customize content, recommendations, and communications to match your preferences
Test new features and optimize existing services

Communication

Send newsletters featuring wellness tips, upcoming tours, and special offers
Share seasonal updates about field conditions and optimal visiting times
Notify you about new programs, events, and services we're excited to offer
Request feedback to continuously improve our offerings

Legal and Security

Comply with legal obligations and regulatory requirements
Protect against fraud, unauthorized access, and security threats
Enforce our terms of service and protect our rights
Resolve disputes and address legal claims

Data Security

We're fiercely committed to protecting your information. Security isn't just a checkbox—it's a core value that guides everything we do.

Our Security Measures

Encryption: We use industry-standard SSL/TLS encryption to protect data transmission between your device and our servers
Secure Storage: Your personal information is stored on protected servers with restricted access
Access Controls: Only authorized team members who need information to serve you can access your data
Regular Audits: We conduct ongoing security assessments and vulnerability testing
Payment Security: Financial transactions are processed through PCI-DSS compliant payment processors
Staff Training: Our team receives regular training on data protection and privacy best practices

Your Role in Security

We need your partnership. Protect your account by using strong passwords, keeping login credentials confidential, and notifying us immediately if you suspect unauthorized access.

While we implement robust security measures, no system is completely invulnerable. We're committed to responding swiftly and transparently should any security incident occur.

Cookies and Tracking Technologies

Cookies help us deliver a seamless experience. Here's what we use and why:

Types of Cookies

Essential Cookies: Necessary for website functionality, enabling navigation and access to secure areas
Performance Cookies: Collect anonymous data about how visitors use our site to improve performance
Functionality Cookies: Remember your preferences and choices for a personalized experience
Marketing Cookies: Track your browsing to deliver relevant advertisements and measure campaign effectiveness

Managing Cookies

You control your cookie preferences. Most browsers allow you to refuse cookies or alert you when they're being sent. Note that disabling certain cookies may limit website functionality.

We also use web beacons, pixels, and similar technologies to understand email engagement and website usage patterns.

Third-Party Services

We partner with trusted service providers who share our commitment to privacy:

Payment Processors: Handle secure transaction processing
Email Service Providers: Deliver newsletters and communications
Analytics Platforms: Provide insights into website performance and user behavior
Booking Systems: Manage tour reservations and wellness program registrations
Cloud Storage: Host and protect our data infrastructure
Marketing Tools: Help us reach people interested in wellness and nature experiences

These partners access only the information necessary to perform their services and are contractually obligated to protect your data. We carefully vet all third-party providers and ensure they meet our privacy standards.

Our website may contain links to external sites. We're not responsible for the privacy practices of third-party websites. We encourage you to review their privacy policies before sharing personal information.

Your Rights and Choices

Your data belongs to you. We're committed to honoring your rights and preferences:

Access and Portability

Request a copy of the personal information we hold about you. We'll provide it in a structured, commonly used format.

Correction and Updates

Update inaccurate or incomplete information anytime through your account settings or by contacting us directly.

Deletion

Request deletion of your personal data, subject to legal retention requirements. We'll honor your request promptly while maintaining records necessary for legal compliance.

Marketing Communications

Opt out of promotional emails anytime by clicking the unsubscribe link in our messages or adjusting your communication preferences in your account settings.

Restriction and Objection

Request restrictions on how we process your information or object to certain processing activities based on your specific situation.

Withdrawal of Consent

Where we process data based on your consent, you can withdraw it anytime without affecting the lawfulness of prior processing.

Do Not Track

We respect browser Do Not Track signals and will honor your tracking preferences where technically feasible.

Data Retention

We keep your information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations. When data is no longer needed, we securely delete or anonymize it.

Retention periods vary based on information type and purpose, ranging from active account duration to several years for financial records and legal compliance.

Children's Privacy

Wellton Fields Tour & Wellness services are designed for adults. We don't knowingly collect information from children under 13. If we discover we've inadvertently gathered such data, we'll delete it immediately. Parents or guardians who believe their child has provided us with personal information should contact us right away.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data according to this Privacy Policy, regardless of where it's processed.

Changes to This Privacy Policy

We're committed to keeping this policy current. As our services evolve and privacy regulations change, we'll update this document accordingly. We'll notify you of significant changes through email or prominent website notices. The effective date at the top indicates when this policy was last revised.

We encourage you to review this Privacy Policy periodically to stay informed about how we're protecting your information.

Contact Us

Questions, concerns, or requests regarding your privacy? We're here and ready to help. Your privacy matters deeply to us, and we're committed to addressing every inquiry with care and urgency.

Reach out to us at:

Email: [email protected]

We'll respond to your privacy-related requests as quickly as possible, typically within 30 days. For urgent matters, please indicate the priority in your subject line.

Thank you for trusting Wellton Fields Tour & Wellness with your personal information. We're honored to be part of your wellness journey and committed to protecting your privacy every step of the way.